Originally posted on March 8, 2012 by Brian Beatty Delight the Customer – “Anticipates My Needs: My interactions with the company are excellent; they are solution-focused versus product-centric.” HyFlex courses implement this principle when the focus of faculty and student effort is on achieving important learning outcomes, not on the simple completion of detailed activities themselves. When […]
Originally posted on January 5, 2012 by Brian Beatty Ease and Convenience – “What I Want, When and Where I Want It: I experience no hassles in my interactions; the company representative strives to meet me where I am at.” HyFlex courses implement this principle when they offer a range of participation options that meet the felt and […]
Originally posted on December 5, 2011 by Brian Beatty Personalize – “Addresses My Unique Needs: Products and interactions with the company are tailored for me and my situation.” HyFlex courses may be designed to meet the unique (and personal) needs of learners, especially as they relate to completing course requirements and participating in class activities. If one of […]
Originally posted on November 1, 2011 by Brian Beatty Recently I came across these principles of a “customer-centric” organization. They try to implement these principles in all they do, so they can better serve the needs of their customers (and sell more product, I assume). It spurred me to think about these principles in the HyFlex context, since […]
Originally posted on October 13, 2011 by Brian Beatty Since the primary distinguishing factor among HyFlex participation options is the way students interact while learning, it makes sense to frequently clarify expectations as needed to ensure that all participants know what to expect and can make realistic choices about participation mode. Certainly the participation and communication protocols and […]
Originally posted on September 13, 2011 by Brian Beatty In the early days of HyFlex, “good enough” was good enough. It seems the bar has been raised with my own students and even in my own expectations, which is, I believe, a good and natural thing. What used to be good enough? Basically, providing a functional way for […]
Originally posted on June 29, 2011 by Brian Beatty Another semester of HyFlex is completed in my core teaching class, ITEC 801. This semester I ran two sections combined into one large course section. One section was listed as “online” and the other as a traditional class. Students in both sections could attend the f2f session once a […]
Originally posted on May 17, 2011 by Brian Beatty Who is responsible for student learning? Teacher? University or School? Student? Parent? Sponsors? We all know it depends greatly on the situation, and that responsibility for learning is shared among all the stakeholders. In graduate education, those stakeholders are primarily three: student, teacher, and school/program (curriculum control). One way […]
Originally posted on March 22, 2011 by Brian Beatty This question has been an important one I’ve been thinking about since beginning this journey five years ago. And the answer to the question may not be an easy one or one I want to look long and hard at … what if HyFlex disadvantages certain students, or groups […]
Originally posted on January 5, 2011 by Brian Beatty Another semester ends and more data is gathered on HyFlex participation. This semester, I had only one fully HyFlex course section, with a starting n=19 students. Most students finished the course very successfully, no matter which way they attended week by week. At the end of the semester, four […]